System requirements

Scientific Learning designates officially supported requirements to help provide an optimal experience with mySciLEARN and the Fast ForWord product. However, the product may also operate on other, untested operating systems and browsers. If you have any questions about the requirements for your system setup, please contact Carnegie Learning Customer Support at 1-888-358-0212 (US & Canada).

Also on this page:

Operating systems

 

• Windows 10

• Mac OS 11 Big Sur or higher

• Chrome OS™

Not supported:

• Windows 7 or 8.1

• Android

Browsers (latest versions)

 

• Chrome

• Firefox

• Microsoft Edge

• Safari (FFW only)

Not supported:

• Safari for RA+ on computer

• Internet Explorer

iPad 5 and above, iPad Air 2 and above

 

• iOS 13.0 or later

• Safari browser

Not supported:

• iOS 12.5 or earlier

• browsers other than Safari

Internet

 

Persistent internet connection that can support concurrent student usage

A typical student uses 50MB to 150MB of bandwidth per 30-minute session details

 

Touch Support: touch screen devices supported as noted

 

• iPad for supported iOS versions

• Microsoft Surface for supported Windows versions

• Chromebook - Fast ForWord and Reading Assistant Plus were not designed with Chrome OS touch screen capabilities in mind. If touch screen does not perform as expected, use the touch pad.

Not supported:

• Android

Other

 

• High-quality stereo headphones: For Fast ForWord, headphones that cover the ear are preferred but not required.

• Approved microphone headset & USB adapter for Reading Assistant Plus see list

 

Internet recommendations for schools

Approved headphones & headsets lists

Troubleshooting browser display issues

For further troubleshooting, use the Carnegie Learning Customer Support site.