System requirements

Scientific Learning designates officially supported requirements to help provide an optimal experience with mySciLEARN and the Fast ForWord product. However, the product may also operate on other, untested operating systems and browsers. If you have any questions about the requirements for your system setup, please contact Carnegie Learning Customer Support at 1-888-358-0212 (US & Canada).

Also on this page:

Operating systems


• Windows 10

• Mac OS 11 Big Sur or higher

• Chrome OS™

Not supported:

• Windows 7 or 8.1

• Android

Browsers (latest versions)


• Chrome

• Firefox

• Microsoft Edge

• Safari

Not supported:

• Internet Explorer

iPad 5 and above, iPad Air 2 and above


• iOS 13.0 or later

• Safari browser

Not supported:

• iOS 12.5 or earlier

• browsers other than Safari



Persistent internet connection that can support concurrent student usage

A typical student uses 50MB to 150MB of bandwidth per 30-minute session details


Touch Support: touch screen devices supported as noted


• iPad for supported iOS versions

• Microsoft Surface for supported Windows versions

• Chromebook - Fast ForWord was not designed with Chrome OS touch screen capabilities in mind. If touch screen does not perform as expected, use the touch pad.

Not supported:

• Android



• High-quality stereo headphones: For Fast ForWord, headphones that cover the ear are preferred but not required.


Internet recommendations for schools

Approved headphones & headsets lists

Troubleshooting browser display issues

For further troubleshooting, use the Carnegie Learning Customer Support site.